These Terms and Conditions (“Terms”) govern your use of the Alisa Cosmetics and your interaction with our online cosmetics business. By accessing or using our Website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

Use of Website

You agree to use the Website for lawful purposes and in a manner that does not violate any applicable laws or regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer or device.

Products and Orders

We offer a range of cosmetic products for sale on our Website. By placing an order, you agree to provide accurate and complete information about yourself and your payment details. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies, or errors in pricing.


All payments are processed through secure payment gateways. You agree to provide accurate payment information and authorize us to charge the specified amount for your order. We are not responsible for any fees or charges incurred due to insufficient funds or other payment issues.

Refund Policy

We take pride in the quality of our products and your satisfaction is important to us. If you are not entirely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  • Damaged or Defective Products: If you receive a product that is damaged or defective, please contact our customer support within [number of days] days of receiving the product. We may request photographic evidence of the damage or defect. If approved, we will provide a full refund or send a replacement product, as per your preference.
  • Incorrect Product: If you receive a product that is different from the one you ordered, please contact us within [number of days] days of receiving the product. We will arrange for the correct product to be sent to you or issue a refund.
  • Unsatisfactory Results: If you are dissatisfied with the results of the product, you may request a refund within [number of days] days of receiving the product. To be eligible for a refund, you must have used the product as instructed and provide specific reasons for your dissatisfaction. Refunds in such cases will be issued at our discretion.

Intellectual Property

All content on the Website, including text, images, graphics, logos, and product descriptions, is protected by copyright and other intellectual property laws. You are not permitted to use, reproduce, modify, distribute, or display any of the content without our explicit written consent.

Limitation of Liability

In no event shall Alisa Cosmetics, its affiliates, partners, or employees be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products or the Website.

Changes to Terms

We reserve the right to modify or update these Terms at any time. The most current version of the Terms will be posted on our Website, and the 9/5/2023 date at the top will be revised accordingly.

Contact Us

If you have any questions, concerns, or inquiries regarding these Terms and Conditions or the Refund Policy, please contact us at +61401550419

By using our Website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in these Terms and Conditions.

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